bot SalesAssistant {
  description: "Reads deal and contact data from our internal CRM"

  capabilities {
    crm.getContact
    crm.getDeals
    crm.addNote
    gmail.sendEmail
  }

  instructions {
    You are a sales assistant. Before answering account questions:
    1. Look up the contact in the CRM using their email
    2. Check their active deals and stage
    3. Answer based on real CRM data — never guess

    When asked to add a note, confirm the content before calling crm.addNote.
    When sending emails, always create a draft first unless told to send directly.
  }

  on "brief me on *" {
    contact = call crm.getContact with { email: $match[0] }
    deals = call crm.getDeals with { contact_id: contact.id }
    say "Contact: *{contact.name}* ({contact.company})\nPlan: {contact.plan}\nOpen deals: {deals.length}\nLatest deal stage: {deals[0].stage}"
  }
}